Privacy policy

Privacy policy for Stadler online shop

The controller responsible for data processing is:
Bernhard Stadler
Rosegger Street 1
6300 Wörgl
Austria
info@stadler-schuhe.at

We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is evaluated solely for the purpose of ensuring the smooth operation of the website and improving our services. This serves our legitimate interests, which, in accordance with Art. 6 Para. 1 Sentence 1 lit. f GDPR, override any conflicting interests, in ensuring the correct presentation of our services. All access data is deleted no later than seven days after the end of your visit to the website.

Hosting services provided by a third-party provider
As part of processing on our behalf, a third-party provider hosts and displays our website. All data collected through the use of this website or via forms provided in the online shop, as described below, is processed on their servers. Processing on other servers only takes place within the scope described here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, contacting customers and when opening a customer account

We collect personal data when you voluntarily provide it to us in connection with your order, when contacting us (e.g., via contact form or email), or when opening a customer account. Required fields are marked as such because we absolutely need this data to process your order, your inquiry, or to open your customer account. Without this information, you cannot complete your order, open an account, or send your inquiry. The specific data collected is evident from the respective input forms.

We use the data you provide in accordance with Article 6 Paragraph 1 Sentence 1 Letter b GDPR for contract processing and handling your inquiries. After complete contract processing or deletion of your customer account, your data will be restricted from further processing and deleted after the statutory retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this statement. You can delete your customer account at any time, either by sending a message to the contact address provided below or by using the corresponding function in your customer account.

3. Data sharing

For the purpose of fulfilling the contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR, we will forward your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we will forward the payment data collected for this purpose to the bank commissioned with processing the payment and, if applicable, to payment service providers commissioned by us, or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection policy of the respective payment service provider applies in this respect.

4. Direct mail advertising

Direct mail advertising and your right to object
Furthermore, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by mail. This serves our legitimate interest in contacting our customers for advertising purposes, which outweighs your interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

The advertising mailings are sent by a service provider who processes data on our behalf, and to whom we pass on your data for this purpose.
You can object to the storage and use of your data for these purposes at any time by sending a message to the contact details described below.

5. Data usage during payment processing

Identity and credit check when selecting Klarna payment services
If you choose Klarna's payment services, we ask for your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR to transfer the data necessary for processing the payment and for an identity and credit check to Klarna. In Austria, the identity and credit check may be carried out using the data provided by Klarna. Privacy policy The aforementioned credit reporting agencies are used.
Klarna uses the information obtained about the statistical probability of a payment default to make a balanced decision about establishing, implementing or terminating the contractual relationship.
You can withdraw your consent at any time by contacting us using the contact details below. This may result in us no longer being able to offer you certain payment options. You can also withdraw your consent to this use of your personal data directly with Klarna at any time.

6. Cookies and web analytics

To make your visit to our website more attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages, provided that you have given your consent to this in accordance with Art. 6 Para. 1 Sentence 1 lit. a GDPR.

Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of your browser session, i.e., after you close your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can find information about the storage duration in the overview in your web browser's cookie settings. You can configure your browser to notify you when cookies are set and decide individually whether to accept them, or you can block cookies in certain cases or altogether. If you do not accept cookies, the functionality of our website may be limited. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this information for the respective browsers at the following links:

Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Furthermore, you can withdraw your consent at any time by sending a message to the contact details described in the privacy policy.

Cookiebot Consent Management Platform
On our website, we use Cookiebot to inform you about the technologies we use and to obtain, manage, and document your consent to the processing of your personal data by these technologies. This is necessary, in accordance with Article 6(1)(c) GDPR, to fulfill our legal obligation under Article 7(1) GDPR to be able to demonstrate your consent to the processing of your personal data. The consent management service Cookiebot is offered by Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark, which processes your data on our behalf.
After you submit your cookie consent on our website, the Cookiebot web server stores your anonymized IP address, the date and time of your consent, browser information, the URL from which the consent was sent, information about your consent preferences, and an anonymous random key. A "CookieConsent" cookie is also used, which contains information about your consent preferences and the key. Your data will be deleted after twelve months unless you have expressly consented to further use of your data in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, or unless we reserve the right to use your data beyond this period, which is legally permitted and about which we inform you in this statement.

Use of Google (Universal) Analytics for web analytics
Provided you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analytics service is offered by Google Ireland Limited, a company incorporated and operating under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland.www.google.deGoogle (Universal) Analytics uses methods that enable analysis of your website usage, such as cookies. The information automatically collected about your use of this website is generally transmitted to and stored on a Google server in the USA. By activating IP anonymization on this website, your IP address is shortened before transmission within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The data collected in this context will be deleted once the purpose for its collection has been fulfilled and we have ceased using Google Analytics.

To the extent that information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed [here/at this link]. here This information can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined that companies certified under the Privacy Shield provide an adequate level of data protection.

You can withdraw your consent at any time with effect for the future by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google.

As an alternative to the browser plugin, you can <a href="/en/““javascript:gaOptout()““/">this link</a> Click here to prevent Google Analytics from tracking your activity on this website in the future. This will place an opt-out cookie on your device. If you delete your cookies, you will be asked for your consent again.

7. Online Marketing

Google Maps
This website uses Google Maps to visually display geographical information. Google Maps is a service provided by Google Ireland Limited, a company incorporated and operating under Irish law, located at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.deThis serves to protect our overriding legitimate interests in an optimized presentation of our offer and easy accessibility of our locations in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR.
When using Google Maps, Google transmits and processes data about website visitors' use of the map functions, which may include, in particular, IP addresses and location data. We have no control over this data processing. Insofar as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed [here/at this link]. here This information can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined that companies certified under the Privacy Shield provide an adequate level of data protection.
To disable the Google Maps service and thus prevent data transmission to Google, you must disable JavaScript in your browser. In this case, Google Maps cannot be used, or its functionality will be limited.
Further information about data processing by Google can be found in Google's privacy policy. Google. The terms of use for Google Maps include detailed information about the map service.
Data processing is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR, which you here can view.

Google reCAPTCHA
To protect against misuse of our web forms and against spam, we use the Google reCAPTCHA service in some forms on this website. Google reCAPTCHA is a service provided by Google Ireland Limited, a company incorporated and operating under Irish law, located at Gordon House, Barrow Street, Dublin 4, Ireland.www.google.deBy verifying manual input, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. This serves, in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, the purpose of safeguarding our overriding legitimate interests in protecting our website from misuse and ensuring the smooth operation of our online presence.

Google reCAPTCHA uses methods, such as cookies, to analyze your website usage. These methods are implemented through a code embedded in the website, a so-called JavaScript. The automatically collected information about your use of this website, including your IP address, is generally transmitted to and stored on a Google server in the USA. Google reCAPTCHA also evaluates other cookies stored in your browser by Google services.
No personal data is read or stored from the input fields of the respective form.

To the extent that information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed [here/at this link]. here This information can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined that companies certified under the Privacy Shield provide an adequate level of data protection.

You can prevent Google from collecting and processing data generated by JavaScript or cookies relating to your use of the website (including your IP address) by disabling JavaScript or cookies in your browser settings. Please note that this may limit the functionality of our website for your use.

For more information about Google's privacy policy, see [link to Google's privacy policy]. here.

Google Fonts
This website uses the script code "Google Fonts". Google Fonts is a service provided by Google Ireland Limited, a company incorporated and operating under Irish law, located at Gordon House, Barrow Street, Dublin 4, Ireland.www.google.deThis serves to protect our overriding legitimate interests in a uniform presentation of the content on our website, pursuant to Art. 6 para. 1 lit. f) GDPR. In this context, a connection is established between your browser and Google's servers. This allows Google to know that our website was accessed via your IP address.
To the extent that information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed [here/at this link]. here This information can be viewed. Based on this agreement between the USA and the European Commission, the latter has determined that companies certified under the Privacy Shield provide an adequate level of data protection. Further information about data processing by Google can be found in the [link to Google's privacy policy]. Privacy Policy from Google.

8. Social Media

Use of social plugins from Facebook, Twitter, Instagram, Pinterest

Our website uses so-called social plugins („plugins“) from social networks.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of the respective social network. The plugin's content is transmitted directly from the provider to your browser and integrated into the page. By integrating the plugins, the providers receive information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider (possibly in the USA) and stored there. If you are logged into one of the services, the providers can directly associate your visit to our website with your profile on the respective social network. If you interact with the plugins, for example, by clicking the "Like" or "Share" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network and displayed to your contacts. This serves to protect our overriding legitimate interests in the optimal marketing of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

For information on the purpose and scope of data collection, further processing and use of data by the providers on their websites, as well as contact options and your related rights and settings for protecting your privacy, please refer to the providers' privacy policies:

https://www.facebook.com/policy.php

https://twitter.com/de/privacy

https://help.instagram.com/155833707900388

https://policy.pinterest.com/en/privacy-policy

If you do not want social networks to directly associate the data collected via our website with your profile on the respective service, you must log out of the relevant service before visiting our website. You can also completely prevent the loading of plugins using browser add-ons, such as the script blocker "„NoScript“.

Our online presence on Facebook, Instagram

Our presence on social networks and platforms serves to improve and actively communicate with our customers and potential customers. We use these platforms to provide information about our products and current special offers.
When you visit our online presence on social media, your data may be automatically collected and stored for market research and advertising purposes. Pseudonymous user profiles are created from this data. These profiles can be used, for example, to display advertisements both on and off the platforms that are likely to match your interests. Cookies are generally used on your device for this purpose. These cookies store information about user behavior and interests. This processing is based on our legitimate interests, which, according to Art. 6 Para. 1 lit. f GDPR, override your interests, in optimizing the presentation of our offerings and communicating effectively with customers and prospective customers. If you are asked by the respective social media platform operators for your consent to data processing, for example, via a checkbox, the legal basis for data processing is Art. 6 Para. 1 lit. a GDPR.
Insofar as the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This decision is based on the EU-US Privacy Shield. A current certificate for the respective company can be obtained from [source/person]. here can be viewed.
For detailed information on how the providers process and use your data on their websites, as well as contact options and your rights and settings for protecting your privacy, in particular your right to object (opt-out), please refer to the providers' privacy policies linked below. Should you still require assistance, please feel free to contact us.

Facebook: https://www.facebook.com/about/privacy/
Data processing is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR, which you here can view.
Further information on data processing when visiting a Facebook fan page (information on Insights data) can be found here. here.

Instagram: https://help.instagram.com/519522125107875

Opt-out option:

Facebook: https://www.facebook.com/settings?tab=ads

Instagram: https://help.instagram.com/519522125107875

9. Sending review reminders via email

If you have given us your explicit consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR during or after your order, we will use your email address to remind you to submit a review of your order via our review system. You can revoke this consent at any time by contacting us using the contact details provided below.

10. Contact options and your rights

As an affected party, you have the following rights:

• In accordance with Article 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified therein;
• In accordance with Article 16 GDPR, you have the right to request the immediate rectification of inaccurate personal data or the completion of incomplete personal data stored by us;
• In accordance with Article 17 of the GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing is necessary.
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest or
  • necessary for the establishment, exercise or defense of legal claims;
• According to Article 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is disputed by you;
  • the processing is unlawful, but you object to its deletion;
  • we no longer need the data, but you require it for the establishment, exercise or defense of legal claims or
  • You have objected to the processing pursuant to Article 21 GDPR;
• In accordance with Article 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
• According to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you can contact the supervisory authority of your habitual residence, your place of work, or the location of our company headquarters.

If you have any questions about the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as for the revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Privacy policy created with the Trusted Shops Legal text writer in cooperation with FÖHLISCH Lawyers.